What cookies are
Cookies are small text files that a website saves in your browser when you visit. They let the site remember information between pages or visits, such as a session or a setting. Similar technologies include local storage, session storage and tracking pixels. In this policy, the word cookies covers all of them.
Cookies set by the website you are visiting are first-party cookies. Cookies set by another company, such as an advertising network, are third-party cookies. Some cookies expire when you close your browser, while others remain until a set date or until you delete them.
Cookies can be useful. They keep people signed in, remember a language choice or hold items in a shopping cart. They can also follow people across websites to build advertising profiles, which is why Canadian privacy law expects websites to be open about them.
Cookies and storage we use
The EluxAI website currently uses only strictly necessary technical storage, and many pages use none at all. Strictly necessary storage is what a site needs to work properly and securely. It does not track you across other websites or build a profile of you.
Examples include storage that protects our contact form against spam or keeps a feature working while you move between pages. Because this storage is essential to the service you request, we do not ask for a separate consent choice. You can still block it in your browser, but parts of the site, such as the contact form, may stop working.
Your browser also keeps two small preferences in local storage: your choice between English and French, and your analytics consent choice, so we do not ask again on every page. These preferences stay on your device and are not used to track you.
Our web servers also keep standard logs of requests, such as IP addresses and pages visited, for security and troubleshooting. We review the site's storage when we release significant updates, to confirm nothing optional has been added. Server logs are not cookies. Our privacy policy explains how we handle them.
No advertising or tracking cookies
We do not use advertising cookies, social media tracking pixels or cross-site tracking of any kind. We do not sell information about your visit or share it with advertising networks.
Our website does not use technology that identifies, locates or profiles visitors. Quebec's Law 25 requires that kind of technology to be turned off by default, and we would follow that rule if we ever used it.
Keeping the site free of tracking is a deliberate choice. Businesses that ask us about AI agents often handle sensitive customer information, and our own website should respect the privacy standards we build into client deployments. It also keeps our pages lighter and faster to load.
Analytics and your consent
If you accept analytics in the privacy notice shown on your first visit, we load Cloudflare Web Analytics, a service of Cloudflare, Inc. It counts page views and measures how quickly our pages load, so we can see which pages are useful and fix slow ones. Cloudflare states that Web Analytics does not use client-side state, such as cookies or local storage, to collect usage metrics, and does not fingerprint individuals.
Analytics stay off until you choose, and refusing is as easy as accepting. If you refuse, nothing is measured and the site works the same way. To produce its metrics, Cloudflare receives technical information from your browser, such as your IP address and browser type, and may process it outside Quebec and Canada, including in the United States. We receive only aggregated statistics, such as page views, referring sites, countries and device types, never a profile of you.
Your choice is saved in your browser for six months. You can change it at any time with the Cookie settings link at the bottom of every page. If you withdraw consent, analytics stop from that point. If we add other optional tools, we will update this policy first and ask for your consent again.
Cookies on client projects
When our agents build a website or app for a client, the client decides which cookies that site uses. The client's own privacy and cookie notices apply to those sites, not this policy. We advise clients on consent controls, but each client is responsible for its own compliance. If you visit a website we built for a client, contact that business with questions about its cookies.
Third-party links and embedded content
Our website links to other websites, such as privacy regulators and browser help pages. When you follow a link, you leave our site and the other website's cookie and privacy policies apply. We do not control the cookies other websites set and are not responsible for their practices.
Our pages do not currently embed third-party videos, maps or social media feeds that set their own cookies. If we add embedded content, we will update this policy and, where needed, ask for your consent before it loads.
How to manage cookies in your browser
Every major browser lets you view, block and delete cookies. You can block all cookies, block only third-party cookies or clear cookies each time you close the browser. Blocking strictly necessary storage may affect how our site works. The official help pages below give step-by-step instructions.
- Google Chrome help explains how to clear, allow and block cookies.
- Mozilla Firefox help explains how to clear cookies and site data.
- Apple Safari help explains how to manage cookies and website data on a Mac.
- Microsoft Edge help explains how to view, allow, block and delete cookies.
Phones and tablets
On phones and tablets, cookie controls are usually found in the browser's settings under privacy or site data. On an iPhone or iPad, open the Settings app and find Safari to block cookies or clear website data. On Android, open Chrome, tap the menu, then choose Settings and Site settings.
Private browsing
Private or incognito windows delete cookies when you close the window. This is a simple way to browse without keeping cookies afterwards. It does not make you anonymous to the websites you visit or to your internet provider.
Contact us about cookies
Send questions about this cookie policy or our website's use of storage to our team. People answer Monday to Friday, 9 a.m. to 6 p.m. Eastern.
- Email: innovation@eluxai.com
- Phone: (289) 800‑1722
- Location: Aurora, Ontario, Canada
Cookie questions are welcome through our contact page, and our privacy practices are explained alongside the other legal documents.